Our contact details
Name: Data Protection Officer
Address: 10 Neville House, 105 Marsham Street, London SW1P 4JT
Phone Number: 020 7932 0607
E-mail: phoenixfunevents@gmail.com
This privacy policy explains how we use any personal information we collect about you when you contact us by phone, email, letter, attend any of our events or when you use our website: www.phoenixfunevents.co.uk.
What information do we collect about you?
We collect information about you when you fill in the website’s online form to:
1. Sign up for email updates; and/or
2. Contact us for any reason.
This information may include:
1. Your name; and
2. Your contact details including email address and telephone number.
We also collect information on your website usage through session cookies, if your browser accepts them.
When you contact us by email, letter or on the phone, we may also record this information on our database, if you request us to keep in contact then we will add you to our mailing list.
When you attend one of our events, we may record your name, email address, mailing address and telephone number(s) on our database. We may take photographs or videos at our events which may include your image. We may store these photographs or videos containing your image on our website – but will remove them on your request.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is your consent. You can withdraw your consent at any time. You can do this by contacting the Data Protection Officer via the contact details given at the start of this privacy policy.
How we store your personal information
Your information is securely stored on the Phoenix database/Gmail account.
We will keep your name and email address on our systems until you advise us that you no longer want us to hold your information. You can ask us to delete your information by contacting us by email or mobile phone using the contact details given at the top of this privacy policy
Your data protection rights
Under data protection law, you have rights including:
- Your right of Access – You have the right to ask us for copies of your personal information.
- Your right to Rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request. Our contact details are given at the top of this privacy policy.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by email at: phoenixfunevents@gmail.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113/ICO
website: https://www.ico.org.uk